Privacy Policy
Effective Date: 04/28/2026
Company Name: Bear Creek Plumbing Co.
Website: https://
1. Information We Collect
We collect information necessary to provide and improve our services, including:
- Personal Information: Name, email address, phone number, and service address
- Communication Data: Messages, inquiries, and interactions via SMS, website forms, or social platforms
- Technical Data: IP address, browser type, device information, and website usage
- Billing Information: Payment details required to complete transactions
2. How We Use Information
We use collected information to:
- Provide, schedule, and manage plumbing services
- Process payments and prevent fraud
- Communicate with you ???? appointments, updates, and customer support
- Send marketing and promotional messages only where consent has been provided
- Improve website functionality, performance, and user experience
3. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies (such as Google and Meta tools) to:
- Analyze website traffic and usage
- Improve site performance and usability
- Deliver relevant advertising and measure campaign effectiveness
You may control or disable cookies through your browser settings.
4. Third-Party Sharing
We do not sell personal information. We may share information with:
- Service Providers: Payment processors, CRM systems, hosting providers
- Advertising Partners: For analytics and ad performance (where permitted by law)
- Legal Authorities: When required to comply with applicable laws or protect rights
5. SMS Communications & TCR Compliance
Program Description:
By opting in, you agree to receive SMS messages from Bear Creek Plumbing Co., including:
- Appointment reminders and confirmations
- Service updates and scheduling notifications
- Customer support responses
- Promotional messages (only if separately consented)
Consent Requirements:
- SMS opt-in is obtained through clear, affirmative consent (e.g., checkbox or keyword)
- Consent to receive SMS messages is not a condition of purchase
Message Frequency:
Message frequency varies based on service activity and user interaction.
Message & Data Rates:
Standard message and data rates may apply based on your carrier plan.
Opt-Out Instructions:
You may opt out at any time by replying:
- STOP to unsubscribe
- HELP for assistance
After opting out, you will receive a final confirmation message.
Data Use & Protection (TCR Requirement):
- We do not sell, rent, or share your mobile number or SMS consent data with third parties for marketing purposes
- SMS opt-in data and consent will not be shared with any third parties or affiliates
Carrier Disclaimer:
Mobile carriers are not responsible for delayed or undelivered messages.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can guarantee absolute security.
7. Your Privacy Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), you have the right to:
- Request access to your personal information
- Request deletion of your personal information
- Opt out of the “sharing” of personal data for targeted advertising
To exercise your rights, contact us using the information below.
8. Media and User Content
If you upload images (e.g., for service requests), avoid including embedded location data (EXIF GPS), as it may be accessible to others.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of any updates.
11. Contact Information
Bear Creek Plumbing Co.
Email: Bearcreekplumbingservic
Phone: 657-966-7021
Website: https://